Cookie Policy

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Once cookies are stored on your hard drive, they help analyse website traffic or let us know when you visit a particular feature on our website. Cookies allow website applications to respond to you as an individual and help us provide you with a better website.

How can you manage your cookies?

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What types of cookies do we use?

We use the following cookies:

  1. Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  2. Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  3. Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  4. Advertising cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Who has access to your cookies?

Predominantly, RL Labs will have access to your cookies, however, please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or advertising cookies:

  1. Google AdSense – this allows to serve text, images, video or interactive media advertisements that are targeted to the content of the Site and its audience;

  2. Google Analytics – this allows us to track and report on website traffic in respect of the Site;

  3. Google Tag Manager – this allows us to monitor and measure usage on our website via tags which in turn allows us to optimise our marketing; and

  4. Google Firebase – this allows us to use increased functionality on our website to analyse traffic, performance and crashing reporting.

To learn more about how Google uses cookies, please click here.

How long do we store your cookies for?

Some cookies, called "Session cookies", remain on your computer only while your browser is open, and are automatically deleted once you close your browser. Other cookies, called "Permanent cookies", remain on your computer or mobile device after the browser is closed. Please note that our use of the information we collect about you through your use of cookies is subject to our Privacy Policy.